Such A Bad Experience Never Again – Brussels Airlines

Author: admin  |  Category: Airline, Review

Yesterday I took a flight using Brussels Airlines from Malta through to Manchester as they came up as the cheaper option. Overall to be honest the flight was not too bad and what happened was not their fault. This was an airline when it was Sabena I vowed never to fly again as they lost my luggage every time I flow with them. The chance of this happening again was near none as every other airline I have flown with including ones with extremely short connections they have never lost my luggage. The only airline I have lost luggage with 100% of the time from several flights is Sabena/Brussels Airlines. This journey allowed me to retain my 100% luggage loss rate!

Firstly I took off using Air Malta which was delayed by an hour due to problems with flights leaving Brussels put down to weather. Once we departed the overall flight to Brussels was fine and landed an hour late leaving less than an hour for me to change terminals and get my connection. The information Brussels Airlines provided to me was limited and I had to dash through the airport with little to no information on how to get my connecting flight. Through sheer fluke I made my connection but my luggage did not. They put down the blame to Air Malta although it was their airline and their airport that my luggage did not make it through.

Upon landing in Manchester we were left sitting on the plane for another 20 minutes because they could not power down the engine. This did not come as a surprise and something which I expected from this airline. My advice to you is use a different airline to Brussels Airlines even if it works out more expensive as avoiding the headaches is well worth it.

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